First rate technology equals growth
Recently, I shared my thoughts with NE Times on how technology underpins greater communication and facilitates a better client service, and how as a business, George F White has grown by investing in not only our people, but the technology which facilitates them doing their job. Across any sector, communication is absolutely critical. Without effective communication, businesses cannot provide good customer service or, on the other hand, be good employers to their people.
Company-wide technology and associated systems therefore need to operate efficiently and provide a level of support so that employees can do their job and do it well.
The speciality of many businesses, for example, like George F. White, is focused on being able to provide detailed knowledge and help to educate clients because of in-depth understanding of the market, industry issues and specialist know-how. This, of course, is completely derived from the people who work across the business but we need to support them effectively. How do we do this? By giving the right technology tools to the team. This enables the business to give the best guidance and support it can to clients.
Great communication and great technology go hand-in-hand. This is why we have invested heavily in our infrastructure to ensure our people work across sophisticated systems, software and standard operating practices, which means that the team can manage clients effectively and efficiently.
Read my full article here: http://bit.ly/23wZFbp
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